About ordering silicone impressions

IDBS/SYMPHONY for lingual/labial

Destination

2-11-8 Ginza, Chuo-ku, Tokyo 〒104-0061
ASO International, Inc.
TEL：03-3547-0471

Flow from application to delivery

Cus
to
mer
STEP
01

Impression taking

Taking impressions of upper and lower jaws using alginate impressions（Hard Plaster）

STEP
02

Order by courier

Please send us the following information.

  1. Upper and lower silicone impression
  2. Technician instructions（IDB）
  3. CO byte（WAX、Silicon）
Download SYMPHONY specific technical instructions

How to fill out the SYMPHONY specific technical instructions.

A
S
O
STEP
03

Technician work

We carefully perform the technical work in our company.

STEP
04

SETUP check

Data uploaded to patient page within ASO order system

Cus
to
mer
STEP
05

SETUP Check・Approval

The setup will be uploaded to the teacher's account via the ordering system. A notification email will be sent to your registered email address, so please check it.

A
S
O
STEP
06

Delivery of materials

Delivered to the dental clinic by courier

※ The impression tray will be returned at the time of product delivery.

Precautions when ordering

● For first time order

A copy of your dentist license is required. Please enclose a copy of your dental license.

● About impression date and CT scan date

If there is a discrepancy between the date of the dental impression and the date of the CBCT data, it may be difficult to combine the data. Please prepare the most recent documents for both.

Precautions regarding CT imaging

  • The extension of CBCT data is 「.dcm」 or 「.DCM」.
  • The number of DICOM files will be approximately 300 to 500. If the number is clearly small, confirmation is required.（However, some CT manufacturers create data from hundreds of images into one file.）
  • Ideally, the scan should be done in one layer from around the eyes and below. If you don't need it all the way to the top of your head, please use one layer.
  • Noise called artifacts can be an issue when acquiring data with a CT device.
    When shooting, please be careful of metal artifacts, motion artifacts, and other artifacts.
  • If the situation inside the mouth changes due to tooth movement, it becomes difficult to synthesize the tooth root and crown. Please prepare intraoral scan data and CT data that are as close as possible.
Artifact

［Artifact］

● About Bracket Position

At SYMPHONY, we set the bracket positions for all teeth in consideration of the ideal finish.
As a result, there may be interference between the brackets and opposing teeth in the early stages of treatment due to overbite or crooked molars. If necessary, we recommend using bite-up resin to raise the bite.

● Regarding technician delivery date

  1. Delivered on the 28th day（our business day）after the materials and technical instructions arrive at our company.
  2. Business days are every Monday to Saturday. Please note that we are closed on Sundays, holidays, and our designated summer and winter holidays.
  3. Please note that delays may occur due to weather, transportation, etc. circumstances.

Please see the「Delivery Calendar」to check the delivery date.

● Supported languages

Japanese and English are available.

● Regarding pharmaceutical approval

SYMPHONY falls under the category of overseas-manufactured technical products and has not received regulatory approval.